Basic Case Management/Resource Coordination Training

You must complete each of the six modules.

Case Managers: You should refer to your supervisor for any specific instructions for your agency.  To begin, click on the Introduction to review the information.  Once you have read through the Introduction click on the lesson for Module 1.  When you have completed the module, print out the test,  complete and submit it to your supervisor.  When you have completed all 6 modules and they have been graded, you and/or your supervisor will send the registration form and your evaluation to Delphine Giles at We will send you a certificate of completion within six weeks.

Tip Sheet for Case Management-Service Coordinator Courses and Testing

Basic Case Management Registration Form

Please note: The PowerPoint slides work differently in different browsers. If you’re having difficulties with the links on the slides and not being able to return to the slide you were on, please try Firefox. I apologize for this inconvenience. 

Introduction: Basic CM Introduction March 2020

Overview: Basic CM Module 1 March 2020;

TEST Module 1-April 2020

The Recovery Process: Basic CM Module 2 March 2020;

TEST Module 2-April 2020

Biopsychosocial Factors in Mental Illness: Basic CM Module 3 March 2020;

TEST Module 3-April 2020

Engagement and Outreach: Basic CM Module 4 March 2020;

TEST Module 4-April 2020

Strengths Assessment and Service Planning: Basic CM Module 5 March 2020;

TEST Module 5-April 2020

Resource Acquisition/Service Collaboration: Basic CM Module 6 March 2020;

TEST Module 6-April 2020

Module 1 References